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IN CASE OF ANY GRIEVANCE

If you have any grievances please feel free to fill the form on the right or reach out to us directly in our grievance dedicated contact line below, and your case will be investigated and resolved with the mechanism shown below with utmost competence as soon as possible.

  • grievance handling phone number : +9779805678362

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Thanks for submitting! Our expert team will look into your matter and reach out as soon as possible.

OUR GRIEVANCE HANDLING MECHANISM

1.

COLLECT GRIEVANCE VIA

PHONE, EMAIL, SUGGESTION/ COMPLAIN BOX/ WEBSITE

2.

COLLECT GRIEVANCE VIA

VERIFY DETAILS OF GRIEVANCE WITH THE PERSON WHO REGISTERED THE GRIEVANCE.

3.

INVESTIGATION OF GRIEVANCE &   FACTS COLLECTION

4.

DRAW CONCLUSION BASED ON FACTS.

5.

SETTLE DOWN THE MATTER WITH ALL PARTIES INVOLVED.

6.

FEEDBACK COLLECTION AND KEEP RECORD.

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